Job Description: HRC_JD_Customer Advocacy Manager_062026

1. Responsibilities:
💬 Lead customer experience initiatives from pre-sales to post-handover
🤝 Manage customer relationships, feedback, and retention programs
📊 Oversee CRM processes and customer advocacy initiatives
🎯 Collaborate with Sales, Marketing, Finance, and Legal teams to enhance customer satisfaction

2. Requirements:
🎓 Bachelor’s degree in Business, Hospitality, Real Estate, or related fields
📅 3–5+ years in Customer Experience, Customer Success, or Key Account Management
💻 Experience working with CRM systems and customer data management
🗣️ Good command of English

3. Benefits:

💰 Competitive salary and performance-based bonuses
🏥 Social insurance from Day 1 and private health insurance
🏡 Employee home purchase program at special pricing
🌏 International working environment with strong career development opportunities

📍 LOCATION: Ho Chi Minh City, Vietnam
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📝 How to Apply:
📩 Send your CV to contact@hrconcy.vn or message us directly for more details
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📌 Connect with Us:
🌐 Website: www.hrconcy.vn
☎️ Hotline: 0973010909
✉️ Email: contact@hrconcy.vn
📘 Facebook: Hrconcy Services & Consulting
🔗 LinkedIn: HRConcy LinkedIn